Office Specialist III

About Marin Housing Authority / Careers

Annual Salary: $44, 171.04- $59,193.42

Status: Full Time, Permanent

Reports to: Program Manager

Closing Date: May 17, 2024

ABOUT MARIN HOUSING AUTHORITY

Marin Housing Authority’s purpose is to assist low and moderate income people to secure and maintain quality, affordable housing. The Marin Housing Authority (“MHA”) is a small, dynamic agency, well-respected in our field. The Housing Choice Voucher (HCV) program is currently rated a high performer according to HUD guidelines and just won an award for 2024 HCV Program of the Year. We serve thousands of people through a wide range of programs and services, including public housing for families, seniors and the disabled; housing choice vouchers (Section 8); supportive housing services for special needs populations; and financial and technical assistance for moderate-income first-time homebuyers and low-income homeowners.

THE POSITION

Marin Housing seeks an individual with a high degree of initiative who is self-motivated, highly organized, and detail-oriented to be at our front desk on days we are open to the public to assist our clients. The ideal candidate will also possess computer (Word, Excel and Outlook) and office skills, and exhibit a good customer service ethic, as there will be a high volume of interaction with the public in person and by telephone. This individual will also be assigned a variety of technical, specialized and/or complicated clerical tasks. 

PRIMARY RESPONSIBILITIES

• Perform prompt and courteous customer service to program participants, landlords and other clients and visitors.
• Review, scan and maintain file data in an automated file tracking system (Yardi and Sharepoint).
• Provide information to walk-ins and callers.
• Maintain logs to track visitors and transactions.

REQUIREMENTS

• Possess at least a basic level of proficiency in Excel.
• Organize and prioritize work effectively.
• Input, control and maintain an automated file tracking system.
• Follow oral and written instructions without close supervision.
• Speak and write clearly and concisely.
• Perform general office work and computer data entry quickly and accurately.
• Work under pressure and with tight deadlines.

Knowledge of

• General office practices and procedures.
• Filing procedures and systems.
• Operation of office equipment and software programs including computers, scanners,  calculators, and copiers.

EDUCATION AND EXPERIENCE

High school education or equivalent and two years of clerical experience, or any combination of education and experience that would provide the required knowledge, skills, and abilities to perform the tasks of this position.

COMPENSATION / BENEFITS

Annual salary range is $44,171.04-59,193.42. We offer a comprehensive benefits package that includes a generous monthly allowance for medical, dental and life insurance; CalPERS retirement 2% @ 62; a 457 deferred compensation plan; 12 paid sick days per year; 10 days paid annual leave per year for the first two years, and will progressively increase as years of service increase (up to 30 days per year); 45 paid floating holidays hours per year; and 13 paid holidays. Finally, the Housing Authority has 9/80 schedule available to employees, which, upon supervisor approval, allows eligible employees to have every other Friday off. 

TO APPLY

For consideration for this excellent job opportunity, you MUST submit a completed Marin Housing application no later than on the final closing date, May 17, 2024 at https://www.marinhousing.org/careers. In addition to a Marin Housing application, candidates are encouraged to submit a resume, cover letter, copies of relevant license(s) and/or certifications, and references. Please note that our primary means of communication with applicants is sent via email, therefore, please include a valid email address on your application.  Hearing impaired TDD, call 1-800-735-2929. 

EXAMINATION PROCEDURE

All completed application documents will be reviewed. Based on the information provided in these documents, the most qualified applicants will be invited for further examination. Depending upon the number of applications received, the examination may consist of an application screening, written test, practical exam, oral interview or any combination of these.

In compliance with the Immigration Reform Act of 1986, individuals offered employment by Marin Housing would be required to show the specified documentation as proof of authorization to work in the United States before hiring would occur.