Marin Housing Authority



  • Housing Choice Voucher
    • Landlords >
      • How to Become a Section 8 Landlord
      • Landlord Advisory Committe
      • Direct Deposit ACH
      • Owner Resources >
        • Landlord Portal
        • Section 8 Owner Manual
        • Landlord Partnership Program
        • Landlord Newsletters
        • HUD
        • Go Section 8
        • Utility Allowance Schedules
        • More Resources
      • Ownership Change
      • HQS Inspection
      • Rent Reasonableness Determination
      • HAP Contract
      • Request Rent Increase
    • Participants >
      • Eligibility Screening
      • Qualifying for Housing
      • Transfer Process
      • Reasonable Accommodation
      • Informal Reviews and Hearings
      • Portability
      • Fair Housing
      • Move-In Process
      • Voucher Payment Standard
      • Forms
    • Fraud and Abuse >
      • Report Fraud and Abuse
    • Voucher Payment Standard
  • Public Housing
    • Reasonable Accommodation
    • Grievance Procedure >
      • Grievance Policy
    • Transfer Policy
    • Section3 >
      • Section 3 Covered Contracting Opportunities
    • Maintenance Service Charges
    • Fraud and Abuse
    • Resident Newsletter
    • Forms
    • Other Resources
    • GGV Revitalization Phase 1 >
      • GGV Revitalization Phase 2 >
        • Michaels Development - Phase 3
  • Waitlist
    • Waiting List
  • Resident Services
    • Supportive Housing Program >
      • Shelter Plus Care Program
      • Family Self Sufficiency Program (FSS)
      • HOPWA
    • Resident Advisory Board (RAB) >
      • Schedule
      • Minutes
      • Roster
  • Homeownership
    • Below Market Rate Homeownership Program >
      • Affordable housing and home buyer Readiness Program
      • 2018 BMR Lottery Drawings
      • 2019 BMR Lottery Drawings
    • Residential Rehab Loan Program
    • Mortgage Credit Certificate Program
    • Section 8 Housing Choice Voucher Homeownership Program
  • About
    • Contact us
    • News & Announcements
    • Public Comment Documents
    • MHA Developments
    • Approved Agency Plans, Reports, and Policies >
      • Financial Reports
    • Board of Commissioners
    • Partners
    • Business Opportunities >
      • RFQ Q18001- Master Developer/Developer Partner
      • Closed Procurements
      • IFB MHA-005-2017
    • Calendar and Events
    • Employment Opportunities
    • MHA Staff
    • MHA Board Meeting Videos
    • County of Marin Webcasts
    • More Resources
  • Housing Choice Voucher
    • Landlords >
      • How to Become a Section 8 Landlord
      • Landlord Advisory Committe
      • Direct Deposit ACH
      • Owner Resources >
        • Landlord Portal
        • Section 8 Owner Manual
        • Landlord Partnership Program
        • Landlord Newsletters
        • HUD
        • Go Section 8
        • Utility Allowance Schedules
        • More Resources
      • Ownership Change
      • HQS Inspection
      • Rent Reasonableness Determination
      • HAP Contract
      • Request Rent Increase
    • Participants >
      • Eligibility Screening
      • Qualifying for Housing
      • Transfer Process
      • Reasonable Accommodation
      • Informal Reviews and Hearings
      • Portability
      • Fair Housing
      • Move-In Process
      • Voucher Payment Standard
      • Forms
    • Fraud and Abuse >
      • Report Fraud and Abuse
    • Voucher Payment Standard
  • Public Housing
    • Reasonable Accommodation
    • Grievance Procedure >
      • Grievance Policy
    • Transfer Policy
    • Section3 >
      • Section 3 Covered Contracting Opportunities
    • Maintenance Service Charges
    • Fraud and Abuse
    • Resident Newsletter
    • Forms
    • Other Resources
    • GGV Revitalization Phase 1 >
      • GGV Revitalization Phase 2 >
        • Michaels Development - Phase 3
  • Waitlist
    • Waiting List
  • Resident Services
    • Supportive Housing Program >
      • Shelter Plus Care Program
      • Family Self Sufficiency Program (FSS)
      • HOPWA
    • Resident Advisory Board (RAB) >
      • Schedule
      • Minutes
      • Roster
  • Homeownership
    • Below Market Rate Homeownership Program >
      • Affordable housing and home buyer Readiness Program
      • 2018 BMR Lottery Drawings
      • 2019 BMR Lottery Drawings
    • Residential Rehab Loan Program
    • Mortgage Credit Certificate Program
    • Section 8 Housing Choice Voucher Homeownership Program
  • About
    • Contact us
    • News & Announcements
    • Public Comment Documents
    • MHA Developments
    • Approved Agency Plans, Reports, and Policies >
      • Financial Reports
    • Board of Commissioners
    • Partners
    • Business Opportunities >
      • RFQ Q18001- Master Developer/Developer Partner
      • Closed Procurements
      • IFB MHA-005-2017
    • Calendar and Events
    • Employment Opportunities
    • MHA Staff
    • MHA Board Meeting Videos
    • County of Marin Webcasts
    • More Resources
Picture
Grievance Procedure 

What is a grievance? 
A grievance is a dispute a Tenant may have with respect to MHA's action or failure to act in accordance with the individual Tenant's lease or MHA regulations that adversely affects the individual Tenant's rights, duties, welfare or status. 

When does MHA's Grievance Procedure apply?
In accordance with the applicable Federal regulations (24 CFR § 966.50) the Grievance Procedure is applicable to all individual grievances between a Tenant and the MHA with the following two exceptions:
  • Because HUD has issued a due process determination that the unlawful detainer law of the State of California provides the basic elements of due process before an eviction from the dwelling unit can occur, the grievance procedure shall not be applicable to any termination of tenancy or eviction that involves:
    1. Any criminal activity that threatens the health, safety, or right to peaceful enjoyment of the premises of other residents or employees of MHA
    2. Any violent or drug-related criminal activity on or off MHA property 
    3. Any criminal activity that resulted in a felony conviction of a household member 
  • The MHA Grievance Procedure shall not be applicable to disputes between Tenants or to class grievances. The Grievance Procedure is not intended as a forum for initiating or negotiating policy changes between a group or groups of tenants and the MHA's Board of Commissioners. 
​How do I request a grievance?
A grievance must be presented to MHA's Central Office or the Golden Gate Village Office within 10 business days or 14 calendar days of the grievable event.  You may request a grievance by doing any of the following:
  • Fill out a grievance request, available at both MHA management offices, or write a letter to MHA explaining your dispute, the date of the alleged grievable event, and the outcome you would like from the grievance hearing, and turn it in at any MHA office.
  • If you need assistance in writing down your grievance request, you may request help from staff at any MHA office.
Print Friendly and PDF
Icon with link to Announcements page
Announcements
Icon with link to Housing Voucher Program page
HCV Section 8
Icon with link to Reports page
Reports
Icon with link to Homeownership page
Homeownership
Icon with link to About Us page
About Us
Icon with link to Events page
Events
Icon with link to Residents page
Residents
Icon with link to Public Housing page
Public Housing


Links

Housing Choice Voucher (Section 8)
Public Housing
Resident Services
Homeownership Programs
​About Us
​Agency Reports
​Calendar of Events
​
News and Announcements

Please Give Us Your Feedback

Icon with link to website feedback page
Help us improve this site for you, give us your feedback please.

Contact Us

4020 Civic Center Drive
San Rafael CA 94903

Phone: (415) 491-2525
Fax: (415) 472-2186
TDD: (800) 735-2929

Email: info@marinhousing.org

Marin Housing's office hours:
Monday - Friday, 10:00 a.m. to 4:30 p.m.


​Home |  Website Accessibility Assistance | Give Your Website Feedback Here
Powered by San Francisco Bay Area's  EnlightWorks